Reservations, Ticketing, Administration Assistant

 KEY RESPONSIBILITIES

• Assist the Country Manager in all aspects of administrative/commercial/reports tasks.

• Reservations & Ticketing tasks including Group enquiries and bookings

• Welcome Customers ( front desk /phone)  

• Airport back up (Airport Supervisor  activities) if required ( crisis / AOG  events)

 

COMPETENCIES

EXPERTISE

• Computer applications including Amadeus and Microsoft products

• Communication skills

• Reliability

• Relational

• Customers Services

 

ABILITIES

• Adaptability and autonomy

• Strong listening and empathy skills

• Ability to deal with difficult customers

 

QUALIFICATIONS & OTHER SKILLS

• Experience working for an airline in reservations, ticketing and Group Bookings

• Experience in Amadeus Altea

• Ability to read and interpret documents such as ticket, commercial instructions, manuals.

• Ability to calculate figures and amounts such as discounts, interest, commissions etc.

• Ability to speak fluent French (preferable)

 

Interested in applying?  - Send your CV and covering letter before 22nd march 2022